The drive-thru area allows restaurant workers to interact directly with the public but also exposes them to multiple hazards, including:
- Noise
- Strains and sprains
- Workplace violence
- Prolonged standing
- Car exhaust
Noise Hazards
Workers in the drive-thru often wear headsets to take orders. This can expose them to loud background noise, which may increase the risk of hearing problems over time.
Reducing Noise Exposure
Worker Actions:
- Fit headsets properly to ensure a secure and comfortable fit.
- Avoid turning headset volume excessively high.
- Seek medical attention if experiencing ringing in the ears or hearing issues.
Employer Actions / Safe Work Practices:
- Use acoustical limiting devices in headsets to keep noise levels below OSHA limits.
- Provide high-quality microphones to improve order reception.
- Ensure headsets are adjustable and fit properly for each worker.
- Reduce the duration of loud noise exposure by rotating workers through drive-thru duties.